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About VON POLL REAL ESTATE

For over 20 years, VON POLL REAL ESTATE has specialized in exclusive properties in the premium segment. The success speaks for itself: The agency now has more than 1,500 employees at over 400 international locations across Germany, Austria, Switzerland, Spain, Portugal, Hungary, Italy, the Netherlands, France, and Luxembourg. This makes VON POLL REAL ESTATE, one of Europe’s largest real estate agencies.

One of the biggest Real Estate Agencies in Europe

The agency uses digital tools for all purchase or sale processes, ensuring the experience is as transparent, simple, and interactive as possible for the customer. VON POLL REAL ESTATE prioritizes cutting-edge technologies, combining local expertise with digital resources. This unique combination offers customers the highest quality of service.

Holistic Real Estate Marketing

At VON POLL IMMOBILIEN, buying, selling, financing, and managing properties is redefined. Through an integrated platform, the company merges the best personal and digital services for buyers, owners, sellers, and real estate agents.

This centralized platform becomes the focal point for end customers in all property-related requests. Users have access to a universe of possibilities: Entering their details provides access to property brochures for their desired property, market assessments for their current property, top-rate offers from over 700 financial institutions, and feasibility evaluations. Every need is addressed in a user-friendly, intuitive way with instant answers to every query.

Powered by the versatile capabilities of the onOffice API, the agency brings together the real estate software and digital offerings for end customers seamlessly.

VON POLL IMMOBILIEN aims to be a leader in both, personalized consultation and technology. This goal is achieved with a digital strategy focused on the end customer and their user experience. VON POLL IMMOBILIEN seeks to help buyers, owners, sellers, and financing customers achieve their goals as transparently and easily as possible. The comprehensive platform facilitates seamless collaboration between clients and agents on an unprecedented scale.

This holistic platform facilitates seamless collaboration between clients and agents.

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Real-Time Valuation

VON POLL REAL ESTATE builds trust through maximum transparency in property valuation. Once the user enters property data into the valuation service, the system generates a digital valuation dossier including market price, price range, value trends, infrastructure, and demographic data.

An own property value calculator helps owners make investment decisions, calculating in real-time how renovations, for example, impact property value. Users can then share the results in editing or viewing mode (e.g., with a spouse or financial advisor) and receive regular price updates for their property.

Leads are directly stored in onOffice enterprise. When a property is listed via the platform, the process for customer pre-qualification begins automatically through the central lead management at headquarters. Within minutes the client is prequalified, and the regional office is informed. The process notifies the responsible agent via SMS and email with detailed information from the valuation dossier, including location, infrastructure, and price data. This ensures the agent is well-prepared for an initial call with the customer.

Transparency in Marketing

Real estate transactions represent one of life’s most significant financial decisions. VON POLL REAL ESTATE strategically reduces uncertainties and concerns: The integrated platform includes a sales simulation where clients can preview the streamlined sales process tailored to their property. The buyer finder indicates whether there are potential buyers within our client base for their property.

When the owner hires VON POLL IMMOBILIEN, the seller portal is activated. They can follow the marketing process, exchange documents with the agent, view photos, and edit and activate the brochure.

Clients dictate their level of engagement, from passive observer to active participation via our intuitive platform. Agents efficiently manage the entire process using onOffice enterprise and communicate with clients through the customer platform.

The marketing platform’s dashboard provides real-time updates on all activities and recommends actions to enhance the marketing progress. These insights derive from daily data evaluations within onOffice enterprise.

In addition to services for owners and sellers, the platform includes extensive buyer services and a financing planner. Clients receive tailored offers based on their budget and can compare financing options in real-time with over 700 financial institutions. Automated processes accompany the entire procedure until the purchase solvency confirmation, thus easing the agent’s workload.

Digitalization in the Real Estate Sector

At VON POLL REAL ESTATE, technology isn’t just a tool—it’s integral to our mission. Our goal is clear: Digital tools and services are meticulously crafted to empower real estate agents to dedicate more time to delivering exceptional guidance to their clients.

A cornerstone of the digital strategy is onOffice enterprise, a platform VON POLL REAL ESTATE has embraced since 2012 to drive digital transformation.

The agency is deeply involved in shaping onOffice’s development. “onOffice and VON POLL REAL ESTATE share the goal of continuously improving the software with a customer-centric approach. We provide direct feedback to onOffice, which directly impacts product development. This collaboration ensures ongoing improvement, streamlining user experiences” explains Wolfram Gast, Chief Digital Officer and board member at VON POLL REAL ESTATE.

Wolfram Gast von Poll Immobilien

Brand – Person – Technology

VON POLL IMMOBILIEN has always embraced innovative technologies in real estate. According to Gast, “It is evident that hybrid and traditional real estate agents are increasingly merging. The use of innovative digital technologies is now standard in the real estate sector and is expected by our clients.”

European leader

As a European leader among technology-supported real estate agencies, the company stands out for its innovation and agility, ensuring adaptability and a solution-oriented approach that ensures long-term success in a rapidly evolving market.

Despite all the advancements in digitalization, personalized consultation remains the cornerstone of VON POLL REAL ESTATE’s approach. This commitment is reinforced by the excellent training provided to all agents. All real estate agents start with integral basic training and continue to receive ongoing training in regular training sessions, utilizing e-learning tools and webinars. This exceptional training enables them to use a wide range of innovations and high-quality services during personal interactions with clients.

What VON POLL REAL ESTATE particularly appreciates about onOffice

We rely on onOffice because …

  • onOffice enterprise simplifies real estate agents’ processes.
  • The onOffice API is the foundation for our client-centered digital platform, which is customized and individually tailored to the client’s needs.
  • The software digitizes and automates administrative tasks, allowing agents to dedicate more time to personalized client consultations.