Kundenfeedback einholen und Makler-Service optimieren

Collect Customer Feedback

Feedback is the key: collect customer feedback with onOffice and optimize your real estate service.

Mit Kundenfeedback den Service von Immobilienmaklern optimieren

Collect Customer Feedback – Quickly and Easily

Good and constructive feedback is essential for real estate agents. It provides important insights to sustainably improve customer satisfaction and optimize your service. And the best part: everyone benefits! You improve your business processes, and your customers feel valued. In the process, you also build strong and long-lasting customer relationships. It’s never too late for feedback – start now with customer feedback from onOffice enterprise and secure repeat business.

Benefits of Customer Feedback

Make your customers happy: By collecting feedback, you show your appreciation and achieve greater success as a real estate agent.

  • For Better Usability

    We make feedback easy – for both parties: You can create customized forms in just a few clicks, and your customers can provide their feedback on any device. Even with a digital signature!

  • Never Stop Learning

    Your customers’ opinions help you make great strides forward: Expand your horizons with new perspectives and improve your service quality through regular customer feedback.

  • Save Without Paperwork

    The feedback is automatically documented in the software, and questionnaires or reports signed on-site are directly saved. No manual scanning required!

  • Upward Spiral

    Get the ball rolling! Positive customer feedback convinces potential clients, motivates your employees, improves your business processes, and keeps your loyal customers satisfied.

Four Ways to Collect Customer Feedback

Collecting customer feedback is a breeze with us: with four different tools for surveys and feedback, you receive valuable insights.

Kundenzufriedenheit und Net Promoter Score für Immobilienmakler ermitteln mit dem Online-Feedback von onOffice enterperise

Online Feedback

Actively ask for feedback and integrate your customers into your business processes. Easily create as many surveys as you like in onOffice enterprise – whether it’s about specific services, employees, or your general service. Collected feedback? Then derive targeted actions from it.

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Direkte Rückmeldung zur Immobilie für immobilienmakler mit dem Immofeedback von onOffice enterprise

Property Feedback

This is all about the property: gather feedback on your property-related activities. Appointments, consultations, or viewings – what experiences have your customers had? Statistical analyses provide an overview and help identify areas for improvement.

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Qualifizierte Interessenten mit der Adressvervollständigung von onOffice enteprise

Contact Data Completion Form

Leave address management to your customers. Automatically send an online form via email with missing personal details. Your customer fills out all the fields, and the system saves the data immediately. Another useful feature: find suitable properties with search profiles.

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Kundenfeedback mit der onOffice App

App Questionnaires

Collect feedback on the go with the onOffice app. Have questionnaires filled out and signed directly on your smartphone. The photo upload feature is also handy: for example, to document damages. The configuration is simple, and the questionnaires work offline as well.

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Which versions does it come with?

All tools for customer feedback in onOffice enterprise are included in all three versions:

  • onOffice enterprise essential
  • onOffice enterprise premium
  • onOffice enterprise expert

Make an Appointment now & Get your Free Trial!

Discover onOffice enterprise, the real estate software that automates your business.

Make an appointment now

Smiling man with laptop and cell phone informs himself about the free onOffice trial version.
Smiling man with laptop and cell phone informs himself about the free onOffice trial version.

Any Questions?

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